Course Overview
The Patient Coordinator course is a beginner-level interactive course that has been designed for people with limited dental knowledge or existing dental team members to become proficient at patient coordination and other front desk responsibilities. You will learn and practice administrative roles and responsibilities, strategic scheduling techniques, financial procedures and other essential office duties. A basic office manual is included upon completion of this course.
Introduction
The Patient Coordinator course is a beginner-level interactive course that has been designed for people with limited dental knowledge or existing dental team members to become proficient at patient coordination and other front desk responsibilities. You will learn and practice administrative roles and responsibilities, strategic scheduling techniques, financial procedures and other essential office duties. A basic office manual is included upon completion of this course.
Course Benefits
- Understand your role and how it impacts the whole team
- Improve patient flow and the patients' experience
- Learn how to perform financial procedures
- Learn how to strategically schedule appointments to optimize production
Course Itinerary
| Session | Topics Covered | Duration |
|---|---|---|
| 1 | Role overview and team dynamics | 5 hours |
| 2 | Personality profiling and patient experience | 6 hours |
| 3 | Strategic scheduling and patient education | 6 hours |
| 4 | Financial reporting and payment processing | 6 hours |
| 5 | Everything you need to know about dealing with insurance | 5 hours |
How To Sign Up
The Patient Coordination & Front Desk Management course is offered on-demand and in-person at our training centre at 6300 Tomken Road, Mississauga. To enrol as an individual or as a team, please contact us at ce@excellpm.com
Payment Information
The tuition fee for this course is $2,750 and is due upon the beginning of the in-class training. Payment is accepted via cash, cheque, and credit card (Visa and MasterCard).